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Help! Tech S.O.S (Off topic)
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Joined: Jun 2020
Posts: 2,120
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OP
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Joined: Jun 2020
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That's great news.
To summarize, you now believe that the spikes observed in the latency monitoring software were caused by the Dell software, and after uninstalling that, things are good?
If so, I'm curious if you did anything with device drivers from Dell, if there even are any (I explained about this above). I'm assuming you only needed to remove the 'helper' software they bundle onto a new PC.
Your summary is correct. The audio spikes observed in the latency monitor tools, the audible crackles thru the JBLs and the CPU utilization glitches all vanished after I uninstalled the Dell software that came bundled with the new PC. The specific offending program[s] are listed in earlier posts. To be sure, the idea to uninstall them was no stroke of genius on my part, just a shot in the dark as something easy and risk-free to try. It paid off. It would have been nice to know exactly why and how the Dell software caused the problem but the Dell people weren't smart enough to even begin answering those questions. It has to be more that just the act of "phoning home" because my email tool "phones home" all the time and is well behaved. Along this frustrating path, Dell did reinstall their drivers and the Tascam driver was also reinstalled but like so many other things the problem remained after doing so. The lesson here is that like other forms of hygiene, computer hygiene is important. The more software programs you have on your machine the higher is the probability that you will have problems.
https://soundcloud.com/user-646279677BiaB 2024 Windows For me there’s no better place in the band than to have one leg in the harmony world and the other in the percussive. Thank you Paul Tutmarc and Leo Fender.
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Help! Tech S.O.S (Off topic)
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Joined: May 2000
Posts: 21,656
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Joined: May 2000
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The lesson here is that like other forms of hygiene, computer hygiene is important.
The more software programs you have on your machine the higher is the probability that you will have problems. Well said. Most DAW problems I have to solve, I start with computer hygiene, unless I have reason to suspect something else. /60% of the the time it works every time <grin>
Make your sound your own!
.. I do not work here, but the benefits are still awesome
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Ask sales and support questions about Band-in-a-Box using natural language.
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Happy Victoria Day! (Monday, May 20th)
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Band-in-a-Box® 2024 German for Windows is Here!
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Update Your PowerTracks Pro Audio 2024 Today!
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The Band-in-a-Box® Flash Drive Backup Option
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Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
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